Tip of the Day: Engage, not enrage employees during diversity training

Diversity training generally makes employees apprehensive at best and defensive at worst -- a fact that EBN contributor Jarik Conrad concedes. However, he offers several traps for you to avoid in crafting a diversity training program so it can be less scary and more successful.

What do's and don'ts have you picked up along the way about diversity training? Do tell! Comment below.